Menominee Casino Resort Closes from Cyber Attack
The Menominee Casino has closed down due to a cyber attack with at least one customer claiming to have been affected by the incident.
Because everything we do today revolves around technology, it is not surprising to hear of a cyber attack on a business. Many of the businesses operating today have weakened operating systems making them a perfect target for debauchery or even theft. Just last week, the Menominee Casino Resort located in Wisconsin was subject to an attack, causing the venue to shut down. Some days later, a patron has come forward saying their finances have been compromised.
Last week, Daniel Hanson, the General Manager of the property, announced on the Facebook page of the casino that an attack had taken place. The post said that the officials of the casino were working with the FBI to investigate the issue.
Forensic experts and cybersecurity professionals were on hand to help with the attack. Hanson said the computer systems were subject to an external attack but did not feel like any information had been compromised.
Hanson stated further that if the casino determines that guest or team member information was accessed, then the individuals would be notified in writing. At the same time, Gunnar Peters, the Tribal Legislature Chairman, said that the breach was more than significant and caused the venue to shut down. It is expected that the casino will reopen this week.
It is unclear as to if the attack had a ransom demand. Hanson said that he feels the hackers were trying to close down the casino. This causes a major financial hit to the venue and the local community. More information should be revealed about the attack in the coming days as the investigation continues.
While the casino says that no personal information was obtained during the breach, one person claims that it was. Pete Otradovec was recently contacted by his bank about charges on his debit card. He tried to figure out how he was compromised and realized he had visited the property and used his card there a few days before.
One day before the casino closed after the attack, Otradovec was at the casino’s affiliated convenience store and purchased gas. The same card he used for gas had two fraudulent charges on it soon after. The casino has not confirmed that the charges were due to the attack, but the consumer believes that is how his account was compromised.
Otradovec’s bank told him that a charge of $53.99 and $350.99 were made with his card. The charges came from Colorado and were sent via an international money transfer website called WorldRemit. According to Otradovec, he goes to the casino and its connected facilities all the time.
For the customer, he felt like the fact that the casino had closed due to the cyber attack was a red flag. He feels around 99% sure that the casino is where the issue came from. It has not been confirmed as of it. However, we may see more people that frequent the casino checking their bank accounts to see if a problem might have occurred.
It would be smart for people who visit the casino or associated properties to ensure that no false charges have been made with their debit or credit cards. Many times, a charge can take place in a low amount and the consumer has no idea until they are alerted by the bank or have seen a charge within their account that they did not complete.
We shall see if the casino is back up and running this week or if the investigation and appropriate security changes needed take longer than expected. It will be interesting to see if any other individuals come forward with charge issues or the casino reveals that accounts were compromised.